Pure Plumbing Company
Review Summary
Pure Plumbing receives consistently positive reviews, highlighting:
- Excellent Customer Service: Praised for professionalism, clear communication, easy scheduling, quick responses, and easy payment. They provide technician profiles and ETA tracking.
- Skilled Technicians: Technicians like Ralph Hermosillo, Andrew Leakey, and Justin are lauded for their knowledge, efficiency, thoroughness, and ability to explain issues clearly.
- Reliable and Efficient Service: Reviews mention promptness, quick diagnosis and repairs (including emergency services), and high-quality workmanship.
- Safety and Transparency: Praised for providing technician photos and tracking links.
- Competitive Pricing: Considered to have competitive prices.
- Positive Recommendations: Highly recommended by customers, including real estate agents, for various plumbing needs, including water heater replacement, leak repairs, and general plumbing work.
Reviews
View All on Google4.9
(221 reviews)
Linda Fuchs
We had an excellent experience with Pure Plumbing, and we highly recommend their services! Our technician, Ralph Hermosillo, was extremely professional, knowledgeable, and kind. From the moment we scheduled our appointment, we were impressed with their commitment to safety and customer service. Before Ralph arrived, we received a photo of him and a tracking link, which gave us peace of mind knowing exactly who to expect and when. This extra step in safety and transparency truly sets Pure Plumbing apart! Ralph did a fantastic job diagnosing and fixing our issue efficiently. He took the time to explain everything clearly and made sure we were completely satisfied before finishing the job. If you’re looking for a plumbing company that values professionalism, safety, and top-notch service, Pure Plumbing is the way to go! We will definitely be using them again in the future. HIGHLY RECOMMEND!
Aaron Kim
Excellent Service from Pure Plumbing and Andrew Leakey We had our water heater replaced by Pure Plumbing, and I couldn’t be happier with the experience. Our technician, Andrew Leakey, arrived on a Saturday morning and was incredibly thorough, professional, and efficient. He completed the installation of our new 40-gallon water heater with great attention to detail, ensuring everything was done correctly and to a high standard. Despite it being a weekend service call, the process was smooth, and the quality of work was top-notch. Andrew took the time to explain everything, and his expertise was evident throughout. If you’re looking for reliable plumbing services, I highly recommend Pure Plumbing!